This privacy notice tells you what to expect us to do with your personal information.
Our contact details
Email:
Registered Office:
Colourword Translations
5 Brayford Square
London
E1 0SG
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Name
- Email address
- Address (if necessary and agreed)
We collect or use the following information for service updates or marketing purposes:
- Name and contact details including email address and company address
We will never share your information with other organisations or individuals.
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Legitimate interest:
- Personal information such as name, email address, company address and phone number. Receiving materials in order to provide a quote. Receiving materials for translation, transcreation, translation assessment, language assessment and editing work; documents collected as part of the process.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Legitimate interest:
- Personal information such as name, email address, company address for marketing purposes, or to send materials of interest.
Where we get personal information from
- People directly
- Publicly available sources
How long we keep information
It depends on the situation. No longer than 12 months unless the business relationship is ongoing.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
First person to read this far? Contact me, Ana Beard, at zaragoza.london@gmail.com, and I will send you a small box of chocolates or an equivalent savoury treat.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
30 May 2024
Colourword 